Last updated: 18 April 2025
At WPElementsPRO (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit and interact with our website https://wpelementspro.com, including when you purchase products or services through our WooCommerce store.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit or shop on our website, we may collect the following types of data:
a. Personal Information
- Name
- Email address
- Billing and shipping addresses
- Phone number
- Payment information (processed securely via third-party gateways)
- Order history
- Account details (username, password)
b. Technical & Usage Data
- IP address
- Browser type and version
- Device type
- Referring website
- Pages visited, and time spent on the site
c. Cookies & Tracking
We use cookies and similar tracking technologies to enhance user experience, remember preferences, analyze site traffic, and manage your shopping cart and account sessions.
2. How We Use Your Information
We use your information to:
- Process orders and deliver products/services
- Provide customer support
- Send transactional emails (order confirmations, shipping updates, etc.)
- Manage your user account and login details
- Improve our site functionality and product offerings
- Comply with legal obligations
- Send you promotional offers (only if you opt-in)
3. Sharing Your Information
We do not sell your personal information. However, we may share it with trusted third parties who help us operate our business, such as:
- Payment gateways (e.g. Stripe, PayPal)
- Shipping and fulfillment providers
- Email marketing platforms (e.g. Mailchimp – only if you opt-in)
- Website analytics providers (e.g. Google Analytics)
- Hosting and security services
These providers only receive the minimum information required and are obligated to keep your data secure.
4. WooCommerce & WordPress
Our website is powered by WordPress and WooCommerce, which may store your order data, payment status, and account details to provide a smooth shopping experience. We follow best practices to ensure your data is stored securely.
5. Data Retention
We retain your personal data only for as long as necessary for order fulfillment, compliance, and business operations. This includes retaining order and billing details for legal and tax purposes.
6. Security
We implement a range of security measures including SSL encryption, firewalls, and regular updates to protect your data. However, no method of transmission or storage is 100% secure.
7. Your Rights (UK & EU Residents)
Under UK and GDPR laws, you may:
- Request access to the personal data we hold about you
- Request corrections to your data
- Request deletion of your account/data
- Object to or restrict certain types of data use
- Withdraw consent at any time (if applicable)
To exercise these rights, email us at support@wpelementspro.com.
8. Cookies
We use cookies to:
- Remember your cart contents and login sessions
- Analyze traffic and behavior to improve the site
- Deliver personalized experiences
You can manage cookie preferences via your browser settings or our cookie banner (if enabled).
9. Third-Party Links
Our site may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.
10. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be posted here with the revised date. We encourage you to review it periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
WPElementsPRO
Email: support@wpelementspro.com
Website: https://wpelementspro.com